Refund Policy

HealthOasis offers a 30-day money-back guarantee on paid memberships. If you are not satisfied with your Sustaining Supporter or Caregiver Circle membership, you can request a full refund within 30 days of your order date — no explanation needed.

Payments are processed by Stripe, our payment provider. To request a refund:

• Email us at help@healthoasis.org from the address you used at checkout, and we will arrange it, or
• Reply to the emailed receipt for your membership charge and let us know you would like a refund.

Approved refunds are returned to your original payment method. Timing depends on your bank or card issuer, typically within 5–10 business days.

You can cancel a monthly membership at any time. Cancelling stops future renewals; your benefits continue until the end of the period you have already paid for. Your free HealthOasis account and its monthly message allowance remain available afterwards.

Email help@healthoasis.org or read our Terms & Conditions.